Microsoft 365 Virtual Class Series

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Microsoft 365 Virtual Class Series

LIVE Instructor-led learning

DWR is excited to bring you the best of our experience, with proven tips, to make learning Microsoft 365, simple and effective – fast! We take the enormous amount of information available and filter it down to what makes a difference in YOUR digital work life.
Save yourself hours of searching and watching videos, by choosing a 1-hour course with a live instructor. Course Details Below

NOTE: We run all these courses both publicly and privately.  

Advantages for privately run courses:

  • People are 60% more likely to attend and engage when they have a live instructor present.
  • Staff commit to training when it is scheduled in their calendars.
  • You can rest easy that everyone is on the same page, sharing the same guidelines, etiquette and best practices.
  • The training happens in your company Microsoft Teams environment.
  • You choose the time – sessions are run to suit your schedule.
  • Our training is always up to date with the latest feature releases – an advantage of live sessions over recordings.

Email us your interest to support@dwresults.com


? Tips, tricks and practical examples
? Apply these super easy tools in your everyday work
? Use the tools you already have!
? Improve your productivity
? Ideal for new starters, refresher courses, full project teams, early adopters or new rollouts

Expert Presenters | Immediate Application | Support Online for all your questions


We currently don’t have any public courses scheduled – please email ussupport@dwresults.com we’ll add you to our list to notify when they are again available. Email us if you would like to find out about running a course privately for your company.


Teams for Communication and Collaboration

Use Teams for Communications, Online Calling and Chats

  • Using Calendar in Teams
  • Using 1:1 and group chats
  • Using Teams for collaboration
    • Parts of a Team
    • Channel posts – including usage etiquette for effective messaging
  • Using notifications to stay up to date
  • Finding Teams content using Search

Who is it for?

Everyone using Teams, those brand new and those who need reminders on etiquette and tips on simplicity.


Teams for Document Storage and Sharing

Use Teams for managing files

  • Using Files for Document storage
  • Saving files to Teams from desktop applications
  • Accessing files from File Explorer
  • Sharing files within the Team and with people outside the Team
  • Using OneDrive for Personal Document Storage and the Integration with Teams and Office Apps

Who is it for?

Everyone using Teams, those brand new and those who need reminders on etiquette and tips on simplicity.


Microsoft Teams for Team Owners

Administering your Team

  • Managing Membership and Team settings
  • Moderating channel posts
  • Using Tabs and Channels to organise content
  • Understanding the relationship between the Files tab and SharePoint
  • Adding links to other libraries into the Files tab
  • Setting up other Apps (connectors, messaging apps)

Who is it for?

Anyone who has the responsibility of being a Team Owner or Administrator.


Next Level Document Management – Teams and SharePoint

More sophisticated document management options

  • Refresh on File Management features – for collaboration, eg Co-Author, sharing and easy Access,
  • Move and Sync
  • Understanding the relationship between Teams and SharePoint libraries
  • Content Approval on files
  • Metadata, Columns and Views
  • Sharing Documents

Who is it for?

People who have started using Microsoft Teams for storing documents and that want to explore what other features are available to help with document management


Teams Structure and Planning

Plan Business Unit Teams Structure

  • Understand when to use what, and define Teams, Channels, Files storage
  • Reorganising Existing Teams and Channels
  • Types of Teams
  • Socialising the proposed structure
  • Who has access to my info

Who is it for?

Definitely Team Owners, but also anyone else who is helping establish how their Team should be set up, what would make it easier for people in the Team to find the documents they use, and what settings and features are available for usability and governance of the Team 


Lists to manage and track information

Business Process Improvement

  • Creating templates for reuse
  • Export data and use excel for further reporting and manipulation
  • Display of list on SharePoint pages and in Teams channels
  • Create custom views with formatting, filtering and grouping
  • Build in additional process automation with workflows

Who is it for?

If you are involved in the tracking or management of information – especially if you’re looking to create some more sophisticated ways of viewing your information and even automating some steps in your management process


Effective Meetings, Events, webinars

What, where when and why– meetings, webinars and live events.

  • Teams meetings basics: creating from Teams or Outlook; joining from multiple starting points; in-meeting tools
  • Voice and video calling capabilities, Instant and scheduled meetings.
  • Checking for availability
  • Which kind of event for which purpose and audience
  • Creating the right event – to end up with right result
    • Before – set up and preparation
    • During – managing the event, monitoring chats, apps (eg polls, whiteboard)
    • After – recording, sharing, reporting, follow up
  • Presentation tips and tricks
  • Integrating other apps like whiteboard, Polls, OneNote, and Outlook

Who is it for?

People who are organising (or want to organise) online meetings or events using Microsoft Teams – and want to feel confident using meeting tools available


Forms, Polls and Surveys for capturing data

Use Teams for communication

  • Data Capture of information
  • Creating, Storing, and Managing
  • Forms as Quizzes
  • Polls in Meetings for interaction and quick surveys
  • Sharing Forms (externally, internally, and different methods)
  • Embedding in your collaboration Teams and displaying results
  • Exporting Data and Integration with SharePoint Lists (demo workflow)

Who is it for?

Anyone interested in using capturing information and engaging people with polls and surveys.


To Do and Planner for Task Management

Getting Organised

  • Personal Task Management with To Do – using Lists, Groups, Sharing and integration with Outlook
  • Team Task Management– using Planner
    • Creating, Adding, Duplicating, Assigning
    • Using effectively, comments and notifications
    • Categories, Buckets and Labels
    • Reporting and Filtering
  • Unified view and management with Tasks by To Do and Planner integrated with Teams

Who is it for?

Someone who wants to personally get more organised and be able to track tasks and also for anyone wanting some team cohesiveness with planning and reporting actions. 


OneNote for Personal and Team Note Taking

Using OneNote for Electronic Note Taking

  • Working with individual and Team notebooks –creating, accessing, and syncing
  • OneNote Basics – including creating and organising content, Section Groups and Managing Pages
  • Using Tags and Search, Checklists, Tables, Dictating, Recording, Using Draw

Who is it for?

Anyone who is interested in keeping notes across multiple devices, or keeping shared notes you can collaborate on


SharePoint Pages for Displaying information

Help the consumers of your SharePoint site find the information they need easily.

  • The Fundamentals of SharePoint (Sites, Pages, Structure)
  • Editing your Home page of your intranet, Creating pages (news, content)
  • Navigation Elements
  • Webparts for surfacing the right information
  • Integration with Microsoft Teams (Tabs, Links, Documents)

Who is it for?

Anyone who curates information or needs to display information to their team (or other colleagues) to help them find what they need more easily 


Bookings – for Flexible Scheduling

Optimise scheduling of Appointments, Training and External Meetings 

  • Learn how calendars, services and staff allocation work within this app 
  • Set up specific services to meet client needs for booking appointments, including custom fields to capture information 
  • Staff scheduling, using individual calendars, and adding buffers to block time 
  • Using for booking training sessions (internal and external) including maximising attendance numbers 
  • Sharing your calendar so anyone can schedule their own appointment to suit YOUR availability (awesome for consultants, small businesses who have clients schedule time, and big companies for internal use) 

Who is it for?

Microsoft Bookings offers you a web-based booking calendar that integrates with Outlook to optimize your staff’s calendar and give your customers flexibility to book a time that works best for them and your staff without any unnecessary backwards and forwards between the two. 


What People Are Saying

Was great to learn what value Microsoft teams can bring to our office and groups within our structure”.

The training was fantastic! It was well received by the staff and gave them a good overview of the things they needed to get up and running“.

Great webinar. Well paced, pitched at the right level. And the technology worked, always a bonus”. 


PRODUCTIVITY PROGRAMME

Looking for something a little different?

Combine soft skills, productivity enhancers, habit building and time management techniques with the best of Microsoft 365 apps.